Support Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Solution Warranty

  • Our technical support team is on–line day–and–night to respond to all your support inquiries. Every single ticket you send out to us will be taken care of within no more than 60 minutes. If your problem demands the help of an admin, we are going to address the ticket to the person in charge and will notify you that the problem is being taken care of.

  • Top quality support service

  • Professional Technical Help And Support Service

  • We will be on line for you night and day to offer you advices and client support and also to help you with any difficulty that you could run into whilst controlling your virtual server. We’re able to assist you with all installed in advance programs, like your OS, server admin panel (with respect to the VPS type) and the Website Control Panel made solely by our developers.

  • Intuitive help center

  • An Educational Help Section

  • Each part of the Website Control Panel that comes for free with your VPS offers you an incorporated article base. You will find an array of exhaustive how to posts and an array of step–by–step video classes that illustrate all the basic site control responsibilities. You can obtain them by pressing the Help or Video control keys in the right corner of each Control Panel section.