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Context Help

If you lose your way inside our Control Panel, the very first step you should take is to click the Help button, which is visible on each page. A popup will open. It includes comprehensive info about all the operations that you can perform on the given page. Each pop-up window shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a wide variety of tutorial videos demonstrating how to work with our hosting Control Panel. They're meant for those of you who would like to see how things are getting done instead of just reading articles. In this way, everyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the answer you are looking for, explore our extensive FAQ database, which comprises questions asked by real individuals and offers practical solutions. We regulary "revamp" our FAQ section with new articles in order to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions database either, you can touch base with our fantastic team of support engineers available 24/7 and ready to assist you with any query. Each support ticket you open will be answered within one hour (the average trouble ticket response time is just twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 64824

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com