1 hour ticket response
We are dedicated to providing a rapid and proper response to each support ticket posted by a user. Our well–trained customer service technicians will review your situation and will offer you the best solution. We offer a 1–hour response time guarantee for all tickets. Actually, the average helpdesk ticket response time has proven to be twenty minutes.
A Topflight Help Desk Support Service
Our support staff representatives have significant experience in the cloud web hosting plans field and are competent enough to supply a prompt solution to your problem. If, however, the matter at hand is not within the competency of a support technician, the ticket will be forwarded to a developer or administrator for additional investigation.
An Easy–to–Navigate Help Center Section
In the Website Control Panel you can find an easy–to–browse Help Center section where you can get quick hints on how you can use our services. You can get the answers to your queries in the F.A.Q. archive, find more info in the web hosting account administration articles or watch our step–by–step video tutorials.
